Trigger Group: two trades, one company
We started as a plumbing business in 2012. Today we're around 20 people running plumbing, electrical, solar, battery, heat pump, air conditioning and water filtration work out of Pakenham — with both trade licences held in house.
Melbourne electricians and plumbers since 2012
At Trigger Group, we're committed to setting the benchmark for reliable, high-quality plumbing and electrical services across Melbourne and beyond.
Since 2012 we've built the business around one simple philosophy: deliver dependable solutions with honesty, efficiency and professionalism. From small domestic jobs to complex energy installations, our team takes pride in completing every project safely, on time, and to the highest standards.
The energy work — solar, batteries, heat pumps, air conditioning, filtration — grew out of the plumbing business rather than replacing it. That's why we ended up holding both licences, and it's the reason we can quote and complete a whole job instead of half of it.
Thank you for considering Trigger Group for your next project.
— Steven De Waard, Director
The paperwork that lets us do all of it
BPC 50819
Registered plumbing licence. Hot water, gas, drainage and compliance certification.
REC 36222
Registered Electrical Contractor. Solar, batteries, switchboards and general electrical.
Solar Victoria accredited
Approved to install under the Solar Homes program.
VEU accredited
We generate and trade VEECs so the value comes off your price directly.
Both trades. One company. No subcontractors.
Almost every energy job in a Melbourne home crosses two trades — the plumbing and the electrical. Not every company selling energy products holds either licence, so it's worth asking who will actually be standing in your house on the day. We hold both licences and employ both trades.
Worth asking before you sign Check
- Who does the install — your own employees, or a subcontracted crew?
- Is the plumbing and the electrical done by the same company, on the same day?
- Is the person quoting me paid on commission?
- Is this price fixed, and has anyone looked at my switchboard yet?
- In year five, who do I ring about a warranty claim?
Trigger Group Us
- Our own licensed electricians, on our own payroll — REC 36222
- Our own licensed plumbers, on our own payroll — BPC 50819
- One company on the phone, on site, and on the warranty
- Price confirmed in writing after we've seen your switchboard — not after we've started
- Melbourne owned, based in Pakenham since 2012, around 20 staff. We're not going anywhere
The people who turn up
Every plumber, electrician and apprentice in this photo works for us. Book Trigger Group and one of these people is who turns up — the work never gets handed to a subcontractor.
Four steps, no pressure
There's no in-home closing appointment and no three-hour kitchen-table pitch. We're tradespeople, not a sales floor.
Enquiry
Call us or send the form. We talk through what you need and book an assessment — often we can size it over the phone.
Fixed written quote
A clear scope of works and a real number in writing. Rebates already deducted. No hidden surprises on install day.
Installation
Our own licensed electricians and plumbers. Compliance paperwork lodged, system commissioned and tested.
Handover & aftercare
Site left clean and safe, app set up, and we walk you through it before we leave. Support afterwards if you need it.
Melbourne and the south-east
We're based in Pakenham and work across greater Melbourne, with most of our jobs in the south-eastern suburbs, Casey, Cardinia, the Mornington Peninsula and out through West and Latrobe Valley Gippsland. If you're not sure whether we come to you, call and ask — the answer is usually yes.
What Melbourne homeowners say
“We recently had a heat pump installed and couldn't be happier with the service. Aaron was professional, punctual, and efficient. The installation was completed to a very high standard, everything was explained clearly…”
Lee CGoogle review · 2 months ago“A huge thank you to Trigger — Aidan, Zac & Cody for stepping in at short notice during the busy Christmas period to replace the hot water system and upgrade the meter box. Loving your work.”
Prashant TandonGoogle Local Guide · 7 months ago“Thanks to Trigger for successfully completing the heat pump installation. Very professional and neat job.”
Kevin BernardGoogle review · 1 month agoWant to talk to someone who does the work?
No call centre, no commission-paid rep. You'll speak to the people who'll be at your place.