COMMERCIAL | RESIDENTIAL | PLUMBING | ELECTRICAL | ENERGY SOLUTIONS
At Trigger Group, we deliver advanced hot water solutions designed for Australian homes, combining performance, efficiency, and long-term reliability.
The NeoPower Black Shield Series Heat Pump 2.0 is a next-generation hot water system engineered for superior efficiency and modern living. Built for reliability, sustainability, and everyday performance, it uses advanced heat pump technology to deliver consistent hot water while reducing energy consumption compared to traditional electric systems.
Featuring smart controls, durable construction, and efficient thermal performance, it is designed for year-round operation in Australian conditions and is available in three unit sizes to suit different household requirements.
Backed by professional installation through Trigger Group, the Neopower Black Shield Heat Pump 2.0 is a dependable upgrade for households looking to move toward lower running costs and a more energy-efficient future.

The Black Shield is available in three capacities to match every Australian household. Not sure which size? Contact our team for a free assessment.
Small (210L): Suited for up to 3 person household / apartment (1 bathroom, minimal water usage).
Medium (270L): Suited for 3–4 person household (most common)
Large (320L): Suited for 5+ person household / high demand
Unlike traditional single-speed heat pumps that constantly cycle on and off, the Neopower Heat Pump features advanced inverter technology. Its variable-speed compressor adjusts to real heating demand, delivering consistent water temperatures, reduce energy waste and ultra-quiet operation resulting in greater comfort and lower running costs.
The matte black ABS finish delivers a sleek, minimalist aesthetic while offering exceptional resistance to corrosion and harsh weather, built for long-term outdoor durability.
Inverter technology adopts to temperature changes, maintaining stable heating without the inefficient stop-start cycling of older models.
Built-in Wi-Fi, app-based control (Android, iOS) and smart home integration with systems (Modbus) let you monitor performance, adjust settings, and enable predictive maintenance from your phone or system.
With inverter control, advanced heat exchangers and high-efficiency EC fan motors, the Black Shield achieves an impressive COP of up to 5.4, producing more hot water with far less electricity. That’s performance you can feel and savings you’ll see.
A premium Neopower heat pump isn't just an upgrade, it's an investment. High energy efficiency ratings and contemporary design enhance property appeal and resale value.
The Black Shield qualifies for some of the highest STC and VEEC rebate values available, significantly reducing upfront costs and making this premium system more affordable.
Neopower heat pump technology makes efficient use of the heat in the surrounding air, even at temperatures as low as -7°C. Our heat pump can convert 1kW electricity into 4kW of heat.
Reduce energy costs up to 3 times compared to conventional electric and gas water heaters. Eligible for heat pump water heater rebate, such as STC, VEEC and ESC.
The smart touch screen makes controlling the system and changing settings a hassle free experience. Integrated Wi-Fi function with free App can control and monitor the heat pump remotely.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.