COMMERCIAL | RESIDENTIAL | PLUMBING | ELECTRICAL | ENERGY SOLUTIONS
Heat pump hot water systems are one of the most effective ways to reduce your home's energy consumption. By extracting heat from the surrounding air rather than generating it directly, a heat pump uses up to 70% less electricity than a traditional electric hot water system — delivering real savings on your bills from day one.
Imagine a refrigerator working in reverse - essentially how a heat pump operates. Instead of generating heat directly, it extracts heat from the surrounding air and transfers it to the water. Here's a simplified breakdown of the process:
It's important to note that many heat pump systems are hybrid electric models. These models include electric heating elements as a backup for when the heat pump alone cannot meet the hot water demand, such as in very cold temperatures.
Heat pumps are super energy-efficient! They use way less power than old-school electric water heaters, meaning lower energy bills.
Heat pump systems with storage tanks mean you'll always have hot water ready to go, no matter how many people need a shower.
These systems often have a compact design, perfect if you're tight on space. They free up valuable room around your home.
Heat pumps produce zero emissions on site and are kinder to the planet than gas heaters. You'll reduce your carbon footprint while enjoying consistent hot water.
Take advantage of government incentives and rebates often available for heat pump hot water systems.

1. Upgrade Your Home: Install energy-efficient products like heat pumps, solar panels, or insulation. These upgrades help you use less energy and shrink your carbon footprint.
2. Earn VEECs: When you install eligible upgrades, you generate Victorian Energy Efficiency Certificates (VEECs). These certificates have a real monetary value.
3. Cash In Your VEECs: We can help you trade your VEECs, which directly reduces the upfront cost of your new system. Think of it as an instant discount!
4. Enjoy the Savings: With your new energy-efficient upgrades, you'll start saving on your energy bills right away. Plus, you'll be doing your part for the environment.

The Viva range offers a balanced, efficient hot water solution for everyday household use, combining affordability with reliable performance.
Designed to reduce energy consumption compared to traditional electric systems, Viva units are ideal for small to medium homes.
Viva products are supported by a manufacturer warranty (typically up to 5 years depending on model and component), with all warranty claims handled directly by the manufacturer under their standard warranty terms.
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The NeoPower range delivers premium high-capacity hot water performance designed for larger households and demanding applications.
Built for efficiency, durability, and Australian conditions, Neo systems are engineered for long-term reliability and strong energy savings.
NeoPower products are typically backed by a manufacturer warranty of up to 5–7 years on key components (model dependent), with all warranty coverage provided directly by the manufacturer in accordance with their terms and conditions.
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The Emerald Energy range provides practical, energy-efficient hot water systems designed for consistent residential performance and long-term value.
Built for dependable everyday operation, Emerald units suit a wide range of household applications.
Emerald products are covered by a manufacturer warranty (generally up to 5 years depending on model and components), with all warranty support and claims managed directly through the manufacturer in accordance with their warranty conditions.
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You can get a Solar Homes rebate of up to $1,000 on the installation of a solar or heat pump hot water system, if you meet the eligibility criteria.
The hot water rebate applies to installations that replace an existing hot water system that was at least three years old (from the date of purchase) and it's not available to new build homes.
The Solar Homes Program is supporting eligible Victorian households to save even more. Eligible households can receive both a solar panel (PV) rebate and a hot water rebate to make the most of their solar energy.
If you have received a solar battery rebate, you cannot apply for a solar panel (PV) or a hot water rebate for your home. Visit our Solar Homes Program rebate pages to see if you are eligible for a rebate. The Victorian Government's Energy Saver website provides householders with more information about other incentive schemes.
Click here for Solar Vic Page
STCs and VEU rebates significantly reduce the initial investment required for a heat pump system, making it more affordable.
By lowering upfront costs, these incentives help you achieve a faster return on your investment through energy savings.
Government support makes energy-efficient technologies like heat pumps more accessible to a wider range of households.
Contact us today learn more about how they can benefit your home and the environment. Our team of experts is here to guide you through the process, from system selection to installation and beyond. Join us in taking greener and more sustainable approach to hot water solutions with Heat Pump Hot Water systems.
Make a positive impact on your energy consumption and the planet by choosing Heat Pump Hot Water systems from Trigger Group. Invest in your future today.
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